Dear Valued Customers,

The governments of Ontario and Québec have respectfully asked us to close our doors starting tomorrow at midnight. This moratorium will extend from Wednesday, March 25th until Monday, April 13th, unless otherwise noted. This applies to both of our retail locations as well as our warehouse.

Here is what you need to know:

  • Both of our retail spaces will be fully closed starting Wednesday, March 25th, 2019.
  • Store pick ups will be available at our retail locations until Tuesday, March 24th at 7pm.
  • Customer service will remain open. However, there may be delays.
  • All orders placed online before March 23rd at 7pm will be shipped out. Customer service will email those whose orders missed the deadline.
  • All orders placed online after that point will not be shipped until we re-open.
  • We will continue to receive mail and process buy orders. Once again, there will likely be delays.
  • We will no longer be offering cash payouts for buy orders submitted after 7pm on March 23rd.
  • The 35% trade bonus and free shipping options will remain available during the closure.

This is a very difficult moment for all of us, but we still want to take a moment to thank you all for your continued support and loyalty throughout the years. We’re ready to come back even stronger and we look forward to continue serving the best MTG community on earth.

Stay safe everyone,

Mathew Schmaltz
General Manager
FacetoFaceGames.com